Privacy Policy — How 92jili Protects Your Data

This Privacy Policy ("Policy") is issued by 92jili ("the Platform," "we," "us," "our") and applies to all personal information collected from individuals ("Player," "User," "you," "your") who register for, access, or interact with the 92jili online gaming platform at https://92jili.net and all associated pages, features, and services.

92jili is an online gaming platform operated for the entertainment of Filipino players and is committed to handling your personal data responsibly, transparently, and in full compliance with Republic Act No. 10173, also known as the Data Privacy Act of 2012 (DPA), together with its Implementing Rules and Regulations as administered by the National Privacy Commission (NPC) of the Philippines.

By registering an account with 92jili, you acknowledge that you have read and understood this Privacy Policy and that you consent to the collection, use, and processing of your personal information as described herein. Where processing is based on your consent, you have the right to withdraw that consent at any time — though withdrawal will not affect the lawfulness of processing carried out prior to your withdrawal.

92jili collects only the personal data that is necessary for the purposes outlined in this Policy. The categories of personal data we collect are described in the table below:

92jili collects personal data through the following channels and mechanisms:

• Direct submission by you: When you complete the registration form, submit KYC documents, make a deposit or withdrawal request, contact our support team, or participate in a promotion, you provide personal data to us directly.
• Automated technical collection: When you access the 92jili platform, our servers automatically record technical data including your IP address, device identifiers, browser information, and session activity. This data is collected via server logs and, where applicable, cookies and similar technologies (see Section 7).
• Payment processors: When you initiate a deposit or withdrawal, our payment processing partners (such as GCash, Maya, and bank transfer processors) transmit transaction confirmation data to 92jili for reconciliation and fraud prevention purposes.
• Third-party identity verification providers: Where 92jili uses a third-party KYC or identity verification service to assist with document validation, that provider may transmit verification outcomes and related data points to us as part of the verification process.
• Fraud and risk detection systems: 92jili's automated fraud detection infrastructure passively monitors platform activity and generates risk signals based on behavioral patterns. No additional personal data beyond what is already collected is gathered through this process.

92jili uses the personal data it collects for the following specific purposes:

• Account creation and management: To register your account, verify your identity, manage your account settings, and maintain your account throughout its active lifecycle on the 92jili platform.
• Identity and age verification (KYC): To comply with our obligations under applicable gaming regulations and anti-money laundering requirements, including confirming that all players are at least 21 years of age as required under Philippine law.
• Payment processing: To process deposits into and withdrawals from your 92jili account, reconcile transactions, and investigate and resolve any payment disputes or discrepancies.
• Platform delivery and game operation: To deliver the gaming services you access, including slots, live casino, fishing games, bingo, and sports betting, and to maintain the technical operation and integrity of the platform.
• Fraud prevention and security: To detect, investigate, and prevent fraudulent activity, unauthorized account access, money laundering, and other prohibited conduct on the 92jili platform.
• Responsible gaming compliance: To monitor gaming activity for signs of problem gambling behavior, to administer responsible gaming tools such as deposit limits, loss limits, and self-exclusion where requested, and to fulfill our duty of care obligations toward players.
• Customer support: To respond to your inquiries, resolve complaints, process account-related requests, and maintain records of support interactions for quality assurance and dispute resolution purposes.
• Legal and regulatory compliance: To meet our obligations under the Data Privacy Act, applicable gaming regulations, anti-money laundering laws, and any other applicable Philippine legal requirement.
• Service communications: To send you important account-related notifications such as deposit confirmations, withdrawal approvals, security alerts, KYC status updates, and material changes to these policies. These communications are not optional — they are necessary for the operation of your account.
• Marketing communications (consent-based): Where you have expressly opted in to receiving promotional communications, to send you information about 92jili bonuses, promotions, and new game releases. You may withdraw this consent at any time by updating your notification preferences in your account settings or by contacting our support team.

Under the Data Privacy Act of 2012 and its Implementing Rules and Regulations, 92jili processes your personal data on the following legal bases:

• Contractual necessity: The majority of the personal data 92jili processes is necessary for the performance of the contract between you and 92jili — namely, the Terms & Conditions governing your account. This includes processing your identity data, contact data, financial data, and gaming activity data to operate your account and deliver gaming services.
• Legal obligation: Certain processing activities are required by law and cannot be opted out of. This includes KYC identity and age verification (required under gaming regulations and anti-money laundering law), transaction record-keeping (required for AML and tax purposes), and cooperation with lawful regulatory inquiries and investigations.
• Legitimate interests: 92jili processes technical data and gaming activity data for fraud prevention, platform security, and responsible gaming monitoring based on our legitimate interest in maintaining a safe and compliant gaming environment for all players. These interests are balanced against your privacy rights and do not override them.
• Consent: Where 92jili processes personal data for optional purposes — primarily marketing communications and the use of non-essential cookies — we do so based on your freely given, specific, informed, and unambiguous consent. You may withdraw this consent at any time without affecting your ability to use the 92jili platform.

92jili does not sell, rent, or trade your personal information to third parties. We share personal data only in the following limited and controlled circumstances:

• Payment service providers: We share the minimum necessary financial data with our payment processing partners (e.g., GCash, Maya, and bank transfer processors) to facilitate your deposit and withdrawal transactions. These providers act as independent data controllers or processors and are bound by their own privacy policies and applicable Philippine financial regulations.
• Identity verification providers: Where we use a third-party KYC or document verification service, identity data submitted for verification will be processed by that provider in accordance with a data processing agreement that requires them to maintain data security standards consistent with those of 92jili.
• Game software providers: The game studios and software providers whose games are hosted on the 92jili platform may receive session-level technical data (such as session tokens and bet records) to facilitate game operation. These providers do not receive your identity or contact data.
• Fraud prevention and analytics services: 92jili may use third-party fraud detection and risk analytics providers that process technical and behavioral data on our behalf under strict data processing agreements.
• Regulatory and law enforcement authorities: 92jili will disclose personal data to Philippine regulatory authorities, law enforcement agencies, or courts where we are legally required to do so, or where disclosure is necessary to protect the legal rights or safety of 92jili, its players, or the public.
• Business transfers: In the event of a merger, acquisition, restructuring, or sale of all or part of 92jili's business, your personal data may be transferred to the acquiring entity as part of that transaction. You will be notified of any such transfer and of any material changes to how your data will be processed as a result.

92jili uses cookies and similar tracking technologies to operate the platform, maintain your session, and improve your experience. The following categories of cookies are used:

• Strictly necessary cookies: These cookies are essential for the platform to function. They maintain your login session, remember your security settings, and enable core platform features. These cookies cannot be disabled without impairing platform functionality.
• Functional cookies: These cookies remember your preferences (such as language settings and display preferences) so that you do not need to re-enter them on each visit. They improve convenience but are not essential to platform operation.
• Analytics cookies: With your consent, 92jili uses analytics tools to understand how players navigate the platform — which pages are visited most frequently, how long players spend in particular sections, and where navigation issues may occur. This data is aggregated and does not identify you individually.
• Fraud prevention and security cookies: These cookies help 92jili identify and prevent fraudulent login attempts, account takeovers, and other security threats by detecting anomalous device behavior across sessions.

You can manage your cookie preferences at any time through your browser settings. Please note that disabling strictly necessary cookies will impair your ability to use the 92jili platform. Disabling functional or analytics cookies will not prevent you from playing but may reduce the personalization of your experience.

92jili retains personal data only for as long as it is necessary for the purpose for which it was collected, or as required by applicable law. The following retention principles apply:

• Active account data: Personal data associated with your active 92jili account is retained for the duration of your account's active status plus an additional period following account closure as required by law.
• KYC and identity documents: Under Philippine anti-money laundering regulations, identity verification records and transaction records are required to be retained for a minimum of five years from the date of the last transaction or from the date of account closure, whichever is later.
• Transaction records: Financial transaction records (deposits, withdrawals, bonus transactions) are retained for a minimum of five years for AML compliance and tax record purposes.
• Support communications: Customer support correspondence is retained for up to three years from the date of the interaction for dispute resolution and quality assurance purposes.
• Marketing data: Where you have consented to receive marketing communications, we retain your marketing contact data and preferences until you withdraw your consent or until the data is no longer relevant to our marketing activities.
• Technical logs: Server access logs and session data are retained for up to twelve months for security and fraud investigation purposes, after which they are deleted or anonymized.

When personal data is no longer required for its stated purpose and no legal retention obligation applies, 92jili securely deletes or anonymizes that data in a manner that prevents its reconstruction or re-identification.

92jili takes the security of your personal data seriously and has implemented a comprehensive set of technical and organizational measures to protect your information from unauthorized access, disclosure, alteration, or destruction. These measures include:

• Encryption in transit: All data transmitted between your device and the 92jili platform is encrypted using Transport Layer Security (TLS 1.2 or higher). This applies to all platform pages, including login, registration, deposit, and withdrawal flows.
• Encryption at rest: Sensitive personal data, including KYC documents and financial account details, is stored in encrypted form in access-controlled databases. Encryption keys are managed separately from the encrypted data and are accessible only to authorized systems.
• Access controls: Access to personal data within 92jili's systems is restricted on a need-to-know basis. Only personnel with a legitimate operational need to access specific categories of personal data are granted such access, and all access is logged and audited.
• Password hashing: Account passwords are stored using industry-standard one-way hashing algorithms. 92jili staff cannot view or retrieve your password in plain text — if you lose your password, it must be reset rather than recovered.
• Two-factor authentication: 92jili supports and strongly encourages the use of SMS OTP two-factor authentication for all player accounts as an additional layer of protection against unauthorized access.
• Vulnerability management: 92jili conducts regular security assessments of its platform infrastructure and application code. Identified vulnerabilities are addressed on a priority basis according to their assessed risk level.

As a data subject under the Data Privacy Act of 2012, you have the following rights with respect to your personal data held by 92jili. You may exercise any of these rights by contacting our Data Protection Officer using the contact details provided in Section 15:

• Right to be informed: You have the right to be informed of how your personal data is being collected, processed, and used — which is the primary purpose of this Privacy Policy.
• Right of access: You have the right to request a copy of the personal data that 92jili holds about you, together with information about how it is being processed. We will respond to access requests within fifteen business days of receipt.
• Right to rectification: If any personal data we hold about you is inaccurate, incomplete, or outdated, you have the right to request that it be corrected. You may update basic contact details directly through your account settings, or request correction of other data by contacting our DPO.
• Right to erasure: You have the right to request the deletion of your personal data where it is no longer necessary for the purposes for which it was collected, where you have withdrawn consent (and no other legal basis applies), or where processing is unlawful. This right is subject to applicable legal retention obligations — we cannot erase data that we are legally required to retain.
• Right to object: You have the right to object to the processing of your personal data where that processing is based on legitimate interests. If you object, we will cease the relevant processing unless we can demonstrate compelling legitimate grounds that override your rights.
• Right to data portability: Where processing is based on your consent or on contractual necessity, and is carried out by automated means, you have the right to receive your personal data in a structured, commonly used, and machine-readable format.
• Right to lodge a complaint: If you believe that 92jili has processed your personal data in violation of the Data Privacy Act, you have the right to lodge a complaint with the National Privacy Commission of the Philippines.

The 92jili platform is strictly for individuals who are at least 21 years of age, in compliance with Philippine gaming regulations governing minimum age for casino-style online gambling. 92jili does not knowingly collect personal data from individuals under the age of 21.

All accounts are subject to mandatory age verification as part of the KYC process. Where 92jili discovers or has reason to believe that personal data has been collected from an individual who is under 21 years of age, the following actions will be taken immediately:

• The account will be permanently closed without notice
• Any real-money balance in the account will be returned to the payment source after investigation
• All personal data associated with the underage account will be deleted from 92jili's systems as expeditiously as possible, subject to any mandatory legal retention obligations
• The incident will be documented and reported as required by applicable regulations

If you are a parent or guardian and believe that your child may have registered an account on the 92jili platform, please contact our support team immediately via live chat or at [email protected] so that the matter can be investigated and resolved promptly.

92jili primarily processes and stores personal data within secure data center infrastructure. In the course of operating the platform, some personal data may be processed by third-party service providers (such as game studios, fraud detection services, and KYC providers) whose infrastructure is located outside the Philippines.

Where personal data is transferred outside the Philippines, 92jili takes appropriate steps to ensure that your data continues to receive a level of protection consistent with the Data Privacy Act of 2012. These steps may include:

• Entering into data processing agreements with receiving parties that contractually require them to maintain data protection standards consistent with Philippine law
• Transferring data only to recipients located in countries that the National Privacy Commission has recognized as providing an adequate level of data protection
• Applying standard contractual clauses or equivalent legal mechanisms where required

The 92jili platform does not contain links to third-party websites for general browsing purposes. However, in limited operational contexts — such as payment processor redirect flows during deposit or withdrawal transactions — your browser may be directed to a third-party payment provider's interface to complete the transaction.

These third-party payment interfaces are operated by independent companies that have their own privacy policies and data handling practices. 92jili is not responsible for the privacy practices of these third-party providers. We encourage you to review the privacy policy of any payment provider you use in connection with your 92jili account.

Once a payment transaction redirect is complete, you are returned to the 92jili platform. 92jili does not retain any full card numbers or payment credentials that you enter directly into a third-party payment provider's interface — only transaction confirmation data is transmitted back to 92jili.

92jili reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data processing practices, applicable law, or regulatory requirements. When material changes are made to this Policy, we will notify registered players by:

• Sending a notification email to your registered email address
• Displaying a prominent notice on the 92jili platform at login
• Updating the "Last Updated" date at the top of this page

Your continued use of the 92jili platform following the publication of any amendments to this Policy constitutes your acknowledgment of the updated Policy. If you object to any material change, you may request voluntary account closure as described in the Terms & Conditions.

We encourage you to review this Privacy Policy periodically. The most current version is always available at https://92jili.net/privacy-policy. Prior versions of this Policy are available upon request by contacting our Data Protection Officer.

92jili has designated a Data Protection Officer (DPO) responsible for overseeing compliance with the Data Privacy Act of 2012 and this Privacy Policy. If you have any questions, concerns, or requests relating to your personal data or this Policy, you may contact us through the following channels:

• Data Protection Officer — Email: [email protected] (subject line: "Privacy / Data Protection Enquiry")
• Live Chat Support: Available 24/7 directly on the 92jili platform for general account and privacy questions
• Response Time: We aim to acknowledge all privacy-related inquiries within three business days and resolve them within fifteen business days of receipt

If you are not satisfied with our response to a privacy concern, you have the right to escalate your complaint to the National Privacy Commission of the Philippines (NPC). The NPC is the government authority responsible for administering and enforcing the Data Privacy Act of 2012. Information on how to file a complaint with the NPC is available through official Philippine government channels.